True to his promise to address Filipinos’ daily needs, President Ferdinand R. Marcos Jr. on Friday introduced the Bagong Pilipinas eGov PH Super App and eGov PH Serbisyo Hub, marking a major milestone in the government’s push to modernize and simplify public service delivery.
In his speech at the Makabagong San Juan National Government Center, the President said the new digital platform and physical hub aim to make government transactions faster, more convenient, and corruption-free.
“Walang pila. Walang fixer. Walang korapsyon. Iyan ang makukuha natin dahil sa eGov app at one-stop shop na ating binuksan ngayon,” President Marcos said, emphasizing his vision for a responsive and citizen-friendly bureaucracy.
The administration launched the initiative to address common pain points in accessing government services—such as long lines, fixers, and bureaucratic red tape—by integrating multiple national agency functions under one roof and into a single app.
The Chief Executive highlighted that many Filipinos lose valuable time and income trying to secure basic documents, only to be told to come back another day due to incomplete requirements.
“Pupunta ka sa isang opisina. Pipila ka ng dalawang oras… pagkatapos, sasabihan ka pa na kulang ang requirements. Kailangang bumalik. That is impossible for an ordinary citizen,” President Marcos said.
“That’s why we have always aspired to a real one-stop shop. Ngayon, ito na ’yon. At hindi lang sa San Juan — isusunod na ito sa buong Pilipinas,” he added.
The eGov PH Super App, developed by the Department of Information and Communications Technology (DICT), integrates various government services into a single digital platform accessible via smartphone, tablet, or desktop.
Citizens can file applications, track requests, verify their identity, and eventually make online payments, all without leaving their homes.
“Basta’t may connectivity, hindi na kailangang pumunta sa poblacion o sa opisina ng ahensiya. You can do all of this online — nasa bahay ka lang,” the President said.
President Marcos added that more than 88 million Filipinos now have a digital national ID, which links seamlessly with the app. The rollout of physical IDs will follow to accommodate sectors that prefer printed versions.
To support those with limited internet access, President Marcos announced that the government will roll out eGov PH Serbisyo Hubs in other local government units (LGUs), providing walk-in access to essential national services in a single convenient location.
President Marcos urged all agencies to help spread awareness and encourage adoption of the app, noting that even first-time users will find it easy to navigate. | PND
